Marilyn Lakaner - American Family Insurance

9/7/2018 (Permalink)

Agent Spotlight

Year Started: Dec 1993
Address: 650 Fisher Drive, Sullivan MO
Hours:  Monday – Friday 8:00 am to 5:00 pm Phone: 573-860-2052
Website:  marilynlakaner.com

1. What types of insurance does your business specialize in? 
   We primarily insure auto, home, business and life.
2. What made you decide to become an insurance agent, and how long have you been one?
   I started out in 1988 working as a secretary for another agent in Cuba, MO.  I was offered, seven years later, an opportunity to have my own agency here in Sullivan.
3. What do you enjoy most about doing business in your community?
   I really enjoy clients coming by the office.  That’s one thing that I love about being in a small town.  We have monthly interactions with so many people.  We know when they get married, buy a home, have children and grandchildren.  I love seeing families grow and succeed.
4. In what ways does your business support your community?
   I’m involved in the Sullivan Rotary club and currently serve as secretary.  I’m a member of the Sullivan Area Chamber of Commerce as well.
5. Have you ever needed the services of SERVPRO? If so, what was your experience?
   I have never personally needed the services of SERVPRO, but my clients have. 
6. Have your clients who’ve used SERVPRO been happy with our services? 
   SERVPRO does a great job in being proactive with my clients and getting the job done!
7. What is your favorite part about your job?  My job is rewarding because I, and American Family, help our clients through some of the toughest experiences of their lives.  It’s what we do, it’s what we promise.
8. Share some personal information! Do you have a spouse/ kids/ pets? 
   I’m married to John (for 34 years) and we have 3 grown children.  We also have an 8 year old golden-doodle named Niko.
9. Outside of work, what is your hobby?  Believe it or not, I also own a fudge shop!
10. Is there a motto you follow, or words you live by?
    Mom always told us to “always tell the truth and you’ll never have to remember what you said.”
11. Would you like to add anything else?  I want to thank you for always offering us free continuing education classes close to home!  Living out in the country, we usually have to travel to attend classes, but you have made it more accessible to me and many other rural agencies to get the classes needed, closer to home.