Recent Posts

Learn the Science of Drying

5/9/2021 (Permalink)

Air movers and SERVPRO vehicle in front of home If your home or business has water damage, give SERVPRO of Franklin County a call. We'll make it “Like it never even happened.”

Psychrometrics: The Science of Drying

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Franklin County is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.

If your business suffers a water damage, SERVPRO of Franklin County will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, SERVPRO of Franklin County has been trained to use top-of-theline equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.


SERVPRO of Franklin County uses the latest technology to help ensure your property is dried quickly and efficiently. You will see our technicians using iPads to document the drying process. DryBook™ is a proprietary tool that:

  • Manages industry drying requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to standard.
  • Reports to all stakeholders involved. 
  • Allows real-time updates through DryBook™ Mobile integration. This improves results and restores your property at a faster rate, getting you back in your home or business sooner.

SERVPRO® also uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of Franklin County has the training and equipment to help make it “Like it never even happened.”

Have Questions? Call Us Today – (636) 583-5200

Deep Cleaning Local Restaurants

5/4/2021 (Permalink)

Deep Cleaning in Union, MO Restaurant If your business is in need of a thorough deep cleaning, give SERVPRO of Franklin County a call.
SERVPRO of Franklin County recently finished a general cleaning at a local restaurant in Union, MO. Due to a corporate visit, the owner wanted everything to be perfect. The business was open during the day so SERVPRO of Franklin County was able to do the general cleaning at night when the restaurant was closed.  SERVPRO of Franklin County did a thorough cleaning which included all the walls, wire racks and shelving, behind the cooking equipment, flooring, bathroom, dining, and additional areas throughout. This restaurant had a fryer, so grease was a major detail that needed to be removed from surfaces.

The owner was appreciative and said that his restaurant team said nothing but good things about the SERVPRO of Franklin County crew. He is also making an appointment to have an SERVPRO Emergency READY Profile done for all of his restaurants. Learn more about the READY profile here:

This is just one of the many commercial services SERVPRO of Franklin County offers. It is also an example of how willing we are to work around your business’ busy schedule.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Franklin County for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

SERVPRO of Franklin County offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Have Questions? Call Today – (636) 583-5200

How to Deal With Spring Mold

4/22/2021 (Permalink)

Water droplets on white background with text how to deal with mold. If you have mold problems, call SERVPRO of Franklin County. We are here to help.

Anyone with bad allergies will tell you that spring is the worst time for mold.

Why is this the case?

Well, it turns out that April showers don’t just bring May flowers. Spring rain can cause mold to bloom, as moisture in the air jumpstarts its growth. 

While mold can be a detriment to your allergies, it can also make an impact on your home. So what can you do to prevent mold from spreading this spring?

  • Use Fans to Create Air Flow

It’s important to get air circulating throughout your home. When there is air flow, mold never gets a chance to settle on surfaces, windows or walls. It’s recommended to use exhaust fans in the kitchen while you’re cooking and large fans in the living room, bedrooms and basement. 

  • Keep Your House Dry 

Mold can’t form if there’s no moisture around. Make sure to dry clothes immediately after washing them and not leave them damp in the washing machine. Keep wet clothes and towels off the floor as well.

  • Seal Any Leaks

If you notice water seeping into your house, you’re at risk for mold growth. Seal any leaks you may have, and repair any damaged gutters so that rainwater flows away from your house rather than into the attic or foundation. 

  • Purify Your Air

Keeping your air purified can stop mold from ever getting traction. HEPA filter air purifiers are especially effective in filtering out mold.

Mold can be a problem for both you and your home in the spring, but with a few precautions it can be prevented. However, if you are experiencing mold problems in your home, call the professionals at SERVPRO of Franklin County for mitigation.  

Customer Spotlight: Craig Sullivan

4/22/2021 (Permalink)

Quote from Craig Sullivan with background image of equipment. If you have water damage in your home, all SERVPRO of Franklin County. We are available 24/7.

When Craig Sullivan’s Union home experienced water damage, he knew just who to call. 

Sullivan saw that his basement was wet and immediately contacted his insurance company, notifying them that he wanted to use SERVPRO of Franklin County to mitigate the damage. 

A crack in the house’s foundation led to the water leaking into the basement, mainly affecting the family room. SERVPRO set up air movers and air scrubbers, as well as a floor mat drying system for the plank vinyl flooring. 

“You guys came out and got everything set up real quick,” Sullivan said. “You guys did a really good job for us.”

It didn’t take long to get the basement dried out—only about three days. Sullivan still has to have a wall repaired that was cut out to get the foundation crack fixed. 

Although it was an unfortunate circumstance, Sullivan was thankful that SERVPRO helped repair the damage quickly.

“They were prompt with their service, they paid close attention to detail, and they explained everything to us that they were going to do,” he said. “We were very thankful for the work you guys did for us.”

You can be ruined, or you can be READY.

4/6/2021 (Permalink)

Black background with green text "be ready". Are you READY? Use technology to store your important information.

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following can help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free way to store different types of files, from a Word document to images of important documents. suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where
communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up to date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency READY Profile®

SERVPRO® is proud to offer Emergency READY Profiles® (ERP) for free at to help prepare you, your property, or your business for an emergency. By developing a SERVPRO® Emergency READY Profile® for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.

Restore Vs. Replace

4/6/2021 (Permalink)

SERVPRO vehicles lined up. When your home or business suffers a water damage event, give SERVPRO of Franklin County a call.

The insurance and restoration industry have performed multiple studies that conclude restore has many advantages over replace. As a preferred mitigation vendor for most major insurance companies, we are charged with a duty to restore whenever possible.

The major advantage to restore vs. replace is cost. In almost any situation, restore saves a tremendous amount of money compared to replacement. One area where we can generate huge savings in a water loss situation is drying of hardwood floors instead of replacing them.  Even after incurring the cost of air movers, dehumidifiers and even specialize equipment usually there is a 45%-75% cost savings over replacement. Another common example would be the drying of carpet and/or drywall. Again, using air movers and dehumidifiers and following the science of drying we can often save 75%-90% over replacement cost. You can imagine how quickly these savings add up.

Another advantage of restore versus replace is time savings and business interruption savings. Drying a structure usually takes an average of three to five days. After our drying is completed, your customer should be back in their house or business right away. Back, as we like to say, "Like it never even happened." If you look at the alternative which is replace, your customer will have to wait weeks or even months to get back into their home or business while construction is going on.   This leads to expensive hotel bills for residential customers or catastrophic business interruption costs for commercial customers. Either way you are talking a great deal of money, time, and inconvenience! 

For these reasons we at SERVPRO look to restore whenever we can and whenever it makes sense.  We accomplish this by not only using our extensive training, knowledge, and resources but also by responding immediately so that the impact of the water or fire damage is reduced. We also help you mitigate your damages before they even happen with our Emergency Ready Profile (ERP) and our sponsorship of the Red Cross Ready Rating.  These programs prepare you for the loss before it even occurs. If you do not have an ERP yet, you need one! Set up an appointment right away.

Handle Your Franklin County, MO Commercial Flood Damage with SERVPRO

3/30/2021 (Permalink)

SERVPRO semi with large city background Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration.

If you have recently become a victim of commercial water damage in Franklin County, MO, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration

Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Drying out the building yourself can be difficult and time consuming. Consider hiring a professional like SERVPRO of Franklin County, who can get the job done right and prevent secondary damages.

Services You Can Count On in Franklin County, MO

You can depend on SERVPRO to provide reasonable prices for commercial water damage and other services in the Franklin County, MO area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration.

Whether you require cleanup after Franklin County, MO commercial water damage or simply need a carpet cleaning, call us at 636-583-5200.

Big Freeze Update

3/20/2021 (Permalink)

Ice on wood with text 2021 big freeze update. No matter the size or quantity, SERVPRO is here to help.

The phones started ringing on Feb. 17, and they didn’t stop for almost two weeks. 

After a mostly mild winter, the temperatures plunging well below freezing temperatures in mid-February caused many households and businesses to be negatively impacted.

SERVPRO of Franklin County served 25 different customers over the two-week span. Five of the losses were commercial, while the other 20 were residential. 

In total, over 75,000 square feet of property was affected. 

Our crews stepped up to help serve the community and restore homes and businesses. They ended up logging over 100 hours in overtime over the two weeks, while still able to do their jobs, and do them well.

It wasn’t just our franchise that was put to the test, however. Feb. 17 created the most leads in SERVPRO history, with 3,826. In the areas that were most impacted (Texas, Oklahoma and Arkansas), over 300 crews were called in to deal with more than 26,000 leads. 

The big freeze showed that SERVPRO is capable of handling any losses that come our way. 

No matter the size or quantity, SERVPRO is here to help.

Fire Suppression Foam Cleanup

3/17/2021 (Permalink)

It was 9:30pm when we received the call that a small flash fire set a sprinkler off at a nearby factory. When we arrived at 10:30pm, we estimated 2”-6” of foam covering a 10,000sf area. The room was filled with non-moveable machinery and equipment. There was no actual fire damage, and the foam was non-toxic.

Normally, we would use our truck mounted and/or portable extraction equipment. However, we quickly realized that the foam was too thick, and this would not work. Using deformer chemicals did not work. We tried several methods, such as shoveling, vacuuming, and squeegeeing, but finally found that diluting the foam with water and pushing it to submersible pumps worked best. This made for a time-consuming removal. The foam kept oozing out of surfaces and under the fixed equipment. Crews worked on removing the foam all night, and by 8am it was under control. While most areas were clear it was obvious that the foam was still oozing out and would continue for some time. With approval from management, we agreed to get the foam time to finish oozing and come back to clean the remainder.

The next day we returned and spent 3-4 hours getting the remainder of foam up. The client cleaned their own equipment, had their fire suppression system recharged and checked. After a short interruption, they would be back in production with little time lost.

While this unique situation was full of challenges, we were able to help the customer get back to production quickly.

Common Water Damage Questions

3/16/2021 (Permalink)

SERVPRO equipment in front of customers house Water damage? Give us a call! We are here to help!

We've been in the water damage restoration business for quite some time now. Here are some of the most common questions we receive out on the job.

How does drying work?

We are trained and IICRC certified and we follow the science of drying.  The basic science is that air movers drive the moisture out of the material and into the air, the dehumidifiers than remove the moisture from the air.  We need both to make it worth.  We use moisture meters to verify that materials are drying and dry.    

Do you have to tear everything out?

That's a common thought, but no. Normally depending on the type of water, we can dry everything in place. It’s much less costly and quicker for you to dry everything in place rather than removing everything than having to have a contractor replace everything.   

If we end up having to do some tear out: we are having trouble drying this area. Normally we are successful. We are going to do a limited amount of removal to speed the drying up and the repairs will be minimal.     

How do I know is drying?

We use moisture meters to determine what is wet and how wet it is.  With the moisture meter we get a reading on unaffected material and that reading tells us what the affected material should be dried down to.  We check daily until the material has reached its goal.   

I'm really worried about mold.

Most people have that fear, probably because it’s really hyped on the news.  Mold cannot set in until after 72 hours of the water loss.  If professional drying begins before 72 hours you risk of mold is minimal.  We are highly trained to avoid mold growth. The good news is you called us right away, professional drying has begun, you have no worries.

How do I know there is not mold in the walls?

Mold is everywhere. There for sure is mold in the walls, on the floor, etc.  We want to avoid is a lot of mold.  My training assures me that there is no new mold growth from this water event.

How much electric does it take to run all this equipment?

You would be surprised how little electric everything draws.  For example, this air mover draws 1.5 amps, this dehumidifier draws 7 amps.  Normally the total additional electric used is under $50.  If you have additional concerns about this, make sure you talk to your adjuster. 

This equipment is too noisy, can I turn it off?

The only way the drying process works is to have all of the air movers and dehumidifiers on.  Turning them off could delay the drying process and it could also cause mold to develop.  You really need to keep everything on so we can get the house dried out.  If you have additional concerns about the noise, make sure to talk to your adjuster.

How much is all of this going to cost?

Charges are based on how much equipment we use and what functions we have to perform so every job is different.  Our charges are approved up front by the insurance company, that's why we can respond so quickly and get started.  When we are done, our invoice will audited by our staff and then the insurance company to insure 100% accuracy. 

Have a question we haven't answered here? Feel free to give us a call 636-583-5200. We're here to help!