Recent Posts

Be Flood SMART

3/12/2019 (Permalink)

Water Damage Be Flood SMART Flooding Damage Union MO

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert-there is always potential for flood damage. reports, in the last five years, all 50 states have experienced floods or flash floods. According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.

The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

 If a flood does strike your home or business, contact SERVPRO of Franklin County. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any size disaster.

When fire and water take control of your life, SERVPRO of Franklin County will help you take it back.

Restoring a Fire Damaged Restaurant

3/12/2019 (Permalink)

Fire Damage Restoring a Fire Damaged Restaurant Fire Damage Pasta House Union, MO

The worst nightmare for any restaurant is having to deal with a disaster. Statistics show that 50% of businesses that sustain a catastrophe never re-open. Unfortunately, Pasta House in Union, MO had to deal with that nightmare scenario after suffering a kitchen fire on the evening of January 28th. SERVPRO of Franklin County was there to help the next morning.

After seeing a post about the fire on Facebook, our owner, Jerry Alvey, met with the owner of Pasta House and the Union, MO fire chief. Jerry assessed the situation and determined that the kitchen and dining room would need a thorough cleaning, while structural repairs were needed in the kitchen. After speaking with Pasta House’s adjustor, SERVPRO got approval to move forward with the job.

The first step was making calls. Lots of them.

Subcontractors were called to handle electric, mechanical repairs for cooking equipment, repairs to the security and alarm system, and repairs to the acoustic ceiling. An architect, the city of Union, and the Union fire inspector were also called.

SERVPRO also got a dumpster set up immediately to clear the debris and damaged contents in the building.

To help handle such a large loss, SERVPRO called in its Extreme Response Team, Team Wolfe. One of the benefits of SERVPRO’s franchise system is that no loss is ever too big, and there’s always help from groups like the Extreme Team if necessary.

In the meantime, SERVPRO’s employees began removing the damaged ceiling tile in the kitchen and addressed the odor by setting five air scrubbers and four hydroxyl generators.

Jerry also completed the diagram for the building, as the adjustor wanted to see it when they met the next day. He also spent the rest of the day measuring, scoping and estimating.

On day two, the adjustor for the job and project manager Hank from the Extreme Team came out and a plan of action was put into place. Jerry and Team Wolf spent the day developing the scope of repairs and estimating, getting tentative repair costs.

Since the ceilings were 15 feet tall, the group strategized about how best to clean them. After debating between man lifts, scaffolding and ladders, it was determined that ladders would be the best option because they would be the easiest to work around. Ladders create safety issues, and there always needs to be three points of contact (two feet and a hand) with someone on the ground steadying the ladder. The crew members on the ladder were to detail clean from top down, moving left to right. First they HEPA vacuumed the entire interior of the building, then they wet cleaned.

It was also determined with the Extreme Team that there should be 12 crews with two supervisors and a project manager overseeing the cleanup. The crews would be on 10-hour shifts for six days. Every morning, the crew members would line up at 7 a.m. in front of their supervisors and they were checked to make sure they were wearing their personal protective equipment, which included hard hats, safety glasses, respirators, gloves, and steel-toed footwear. They would also hold a daily safety meeting.

They also strategized about what order the cleanup should take place and what the priorities were, with the goal being to open the restaurant back up as soon as possible. For most of the cleanup, the source of the fire damage in the kitchen had to be worked around because the fire inspector was still trying to determine the cause of origin.

After structural cleaning was completed, air duct cleaning began. Pasta House had an extremely large duct system with five units that required detailed cleaning due to the amount of smoke. When the duct cleaning started, SERVPRO also began sealing and painting both the kitchen and the dining room. Both the duct cleaning and the sealing and painting took three days.

While SERVPRO was painting, the alarm company came and replaced what was necessary to re-open, which was the smoke detectors and CO detectors.

Around this time, the architect submitted his sketch of the ceiling and lighting layout which was reviewed by the city. After the sketch was in, the acoustic ceiling company was able to start. They worked in conjunction with the electric company to replace the lighting.

On Feb. 13, SERVPRO was approved to cut out the damaged wall from the source of the fire, with the goal being to re-open the restaurant the next day. The cause and origin folks completed their investigation and turned this area over to us. Once the wall was cut open, the city inspector and fire inspector came and determined there were four circuits in the wall that were burnt and needed repair. The electrician made the necessary repairs late into the night, and the inspector accommodated SERVPRO and Pasta House by coming back at 6:30 a.m. the next morning to approve the repairs and allow the close-up of the wall with fire-rated drywall. The inspector came back again at 12:30 p.m. to approve the re-opening of the building, which was slated for 3 p.m. SERVPRO continued to put the finishing touches on the cleanup until Pasta House’s doors re-opened that afternoon for Valentine’s Day.

SERVPRO was incredibly proud to get Pasta House re-opened in just 16 days. We knew how important it was for Pasta House to get back in business to save them from costly losses from being closed for an extended period, and we worked diligently to make their disaster "Like it never even happened."

Spring Storms are coming... Are you READY?

3/8/2019 (Permalink)

Storm Damage Spring Storms are coming... Are you READY? READY for any size disaster.

Severe weather can happen anytime, in any part of the country. Severe weather can include hazardous conditions produced by thunderstorms, including damaging winds, tornadoes, large hail, flooding and flash flooding, and winter storms associated with freezing rain, sleet, snow and strong winds.

Know what the risks are for Franklin County, MO:
Thunderstorms & Lightning

When you are aware of the risks, be sure to:

If your home or business suffers damage from a storm, know who to call to quickly get help.

When you are dealing with storm, flood, and water damage, immediate action is crucial.  You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job.

SERVPRO of Franklin County responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your home or business back to pre-storm condition. SERVPRO of Franklin County can respond immediately to storm and flooding conditions.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Franklin County is locally owned and operated—so we live and work here too, and are proud to be part of the Union community. We are also part of a national network of 1,650 with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events.

Have Storm or Flood Damage?
Call Us Today (636) 583-5200

Flooding Can Happen Anywhere

2/27/2019 (Permalink)

Water Damage Flooding Can Happen Anywhere Water Damage Restoration

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.”

NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future.

In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO® of Franklin County can help. We can help you prepare ahead of time with an Emergency Ready Profile® (ERP) or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

SERVPRO of Franklin County is ready to help make it “Like it never even happened.”

Understanding Water Types

2/27/2019 (Permalink)

Water Damage Understanding Water Types Types of Water Damage - Union, MO

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water:

Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.

Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.

Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Franklin County.

Does your Franklin County, MO home or business have dirty ducts?

2/18/2019 (Permalink)

Cleaning Does your Franklin County, MO home or business have dirty ducts? Duct Cleaning for your Franklin County, MO home

Did you know your ventilation system is often the biggest culprit in poor indoor air quality?

Inspecting the ductwork in your Franklin County, MO facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Franklin County's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO® of Franklin County will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, we can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Franklin County uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.

As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact your local SERVPRO® of Franklin County today. 

Destroy Odors with DEODORIZATION

2/18/2019 (Permalink)

Fire Damage Destroy Odors with DEODORIZATION Franklin County, MO Fire Damage

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized.

Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® of Franklin County provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage.

SERVPRO® of Franklin County does not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Ask your us to explain the various deodorization methods available and which will work best for you.

If you suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Franklin County. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Water Damage in your Union, MO Home?

2/18/2019 (Permalink)

Water Damage Water Damage in your Union, MO Home? Union, MO Water Damage
A water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, the response should be the same. Bring in a certified firm as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, don’t try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. A certified water damage restoration service not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

We are water damage restoration specialists and are ready to restore your Union home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Franklin County uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

The First 48

2/5/2019 (Permalink)

Why SERVPRO The First 48 Fast Response for Fire Damage

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings.

Rapid response and timely mitigation can help prevent fire damage from creating longterm problems. SERVPRO of Franklin County understands returning to normal is your primary concern.

SERVPRO® Response Teams are trained in caring for both you and your property. By responding quickly with a full line of fire cleanup and restoration services, your SERVPRO Professionals can help you get your home or business back up and running quickly and help protect your property and belongings.

If your home or business suffers a fire damage, contact SERVPRO of Franklin County to help make it “Like it never even happened.”

Fire Damage Emergency Tips

2/5/2019 (Permalink)

Fire Damage Fire Damage Emergency Tips Fire and water damage? Call SERVPRO.

These emergency tips will assist you in taking proper action until SERVPRO of Franklin County arrives. Follow these DOs and DON’Ts to help reduce damage and increase the chances of a successful restoration.


  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Remove soot particles from plants with a damp cloth. n Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO Professional.
  • Don’t attempt to shampoo carpet, rugs or upholstered furniture without first consulting your SERVPRO Professional.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Don’t consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, SERVPRO® will help you take it back.