Recent Posts

Where is my Water Shut-off Valve Located?

9/18/2019 (Permalink)

Water main shut-off valve Do you know where your water shut-off valve is located?

Do you know where your main water shut-off valve is located?

It’s important to know where it is in case of an emergency. If a pipe bursts or a toilet overflows, shutting off the water can help reduce water damage. Sometimes homeowners will shut off their water if they are leaving town or replacing plumbing as a precaution.

The location of your water shut-offs can vary, depending on location, water source and type of residence. Shut-off valves can be hard to find, so grab a flashlight.

More Than One Shut-Off Valve

There are usually more than one shut-off valve in your home – once for each appliance that uses water and a main shut-off for the entire home.

Shut-off valves are usually located near the item that needs the water supply, for instance your valves for your toilet, sink, or washing machine are usually behind the units or under the sink.

For example, if your toilet is going to overflow, don’t waste time running to the main shut-off, use the knob behind the toilet.

Main Valve Locations

If you have well water, you may have two main shut-off valves, one that goes from the well to the pressure tank and another from the tank to your plumbing. If you need to shut off the well quickly, you can trip the circuit breaker to the well to deactivate the well pump.

If you have city water, your valve may be located in your homes utility room, along with the furnace or water heater. It may also be located in a plastic or utility box in the ground in front of your home.

Too late for the shut-off valve?

If your home or business has experienced water damage, SERVPRO of Franklin County can help.

If your home has water damage from flooding, a leaking pipe, or other source, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. We use advanced water damage inspection and extraction equipment to help find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

If you have water damage, give us a call 24/7, 7 days a week. We are “Here to help”. (636) 583-5200.

Should you hire a carpet cleaning for your Franklin County, MO commercial building?

9/12/2019 (Permalink)

SERVPRO of Franklin County Building Located in Union, MO We are "Here to Help" clean your commercial building, give us a call today!

Carpet cleaning is important to maintaining the overall comfort and monetary value of a property. Any type of flooring is an investment for the business owner. Keeping the investment in the best shape takes a professional  and should be the first choice when dealing with any kind of carpet damage.

The only reason someone would attempt treatment on their own is to save money, and this usually leads to bad results. It will, for example, cost much more to replace carpeting that has been damaged beyond repair, and this is possible if soils are allowed to remain for too long, or if they aren’t adequately removed during the cleaning process. 

If someone attempts treatment without suspending the soil, the results will only be superficial, and may make the situation worse in the days to come. This is just one example.

Do-it-yourselfers often have trouble applying the right amount of water to the affected area, which can lead to leftover detergent residue, or excess moisture below the surface, providing the perfect breeding ground for mold. Business owners attempting treatment on their own frequently cause color or odor damage during treatment as well, usually as a result of using an unsafe detergent. 

There are health concerns that can arise from any unsanitary environment as well, and it can be surprising to learn what survives in and under the flooring. Allergens that are left behind can lead to serious health problems for family members and even household pets. Proper techniques can reduce or eliminate allergens in the environment, improving the health of the occupants.

A carpet cleaning technician should always be trained and educated in proper techniques. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the accepted industry leader in floor maintenance and restoration. The non-profit organization ensures technicians remain competitive and that consumers receive better service. 

While regular maintenance is beneficial to the healthfulness and attractiveness of a home or office, a certified technician is necessary to take care of the really deep jobs regular vacuuming misses. 

Consumers often find it difficult to choose a professional company for those important household chores. The benefits of carpet cleaning are numerous, but knowing who can be trusted is not always easy. The IICRC provides continuing education and demands higher standards for its technicians.

Our staff at SERVPRO of Franklin County is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best. We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. 

Have Questions? Call Today –(636) 583-5200

Science of Drying – What it means for your business

9/12/2019 (Permalink)

SERVPRO drying equipment at a commercial water damage. No matter the size of loss, we are here to help.

The science behind the drying process.

Psychometrics is essential to restoring a water damaged business to preloss condition. While grabbing a few towels to clean up the mess might be your initial reaction, it doesn’t necessarily resolve all the damage. Our crew is trained in the science of drying and use strict industry approved methods. This can help reduce down time for your business and prevent secondary damage.

If you Franklin County, MO business suffers a water damage, here’s what you can expect:

· Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

· Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

· Use professional drying equipment.

At SERVPRO of Franklin County, we know that you need prompt service and want your business to be taken care of – the right way. Commercial cleaning and restoration present unique challenges. You need a company that provides excellent results while minimizing the disruption to your clients. 

There's never a convenient time for water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

We provide free estimates and are happy to go over the drying process with your specific needs

The bottom line? SERVPRO of Franklin County has the training and equipment to help make it “Like it never even happened.”

Why Take the Risk? Call SERVPRO of Franklin County today. (636) 583-5200

National Preparedness

8/29/2019 (Permalink)

National Prepardness Month ... Are you Ready? Work together as a team to ensure that we are ready for any type of disaster that can affect our Franklin County, MO community.

As a business owner, insurer, or property manager, you are a leader in your community and can set an example for your employees, customers and community to follow.

This year for National Preparedness Month (NPM), join your community in preparing for emergencies and disasters of all types, and lead efforts to encourage the community to become more prepared.

“Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. The 2019 theme for National Preparedness Month is Prepared, Not Scared. Be Ready for Disasters. You can become prepared for a disaster by taking three simple steps:

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready for any type of disaster that can potentially affect Franklin County, MO.

At, companies like yours can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency.

You can also contact SERVPRO of Franklin County find out more on how to be ready when disaster strikes with the SERVPRO® Emergency READY Program. We are “Here to help”!

Like summer never even happened!

8/27/2019 (Permalink)

Before & after carpet cleaning photo with dark carpet versus white cleaned carpet. Have SERVPRO restore your home after summer shenanigans.

It’s back to school time, which means the kids are finally out of the house! With your nest empty, it’s a perfect time to have cleaning and restoration services done on your home.

SERVPRO of Franklin County offers several services to get your home back into pre-summer conditions,... before it was torn up by your children. Have your kids spent the summer tracking in dirt, mud and other unknown substances into the house?

Then it might be time to get your carpets cleaned. SERVPRO offers a three-room special for $125, and just $25 for each additional room.

If you are noticing the air quality of your home is less than stellar – whether the air circulated is full of dust, dander or other chemicals -- an air duct cleaning may be in order.  According to the National Air Duct Cleaners Association, it is recommended to have air ducts cleaned every three to five years.

Getting your air ducts cleaned will not only improve the quality of air in your home, but it can also help decrease the cost of energy bills. According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

SERVPRO’s pricing for home duct cleanings are $375 for 1-8 openings, and $475 for 9-17 openings.

Another service you might need is mold mitigation. If you have noticed mold in your home, it’s important to stop the spreading immediately.

Containing mold spores is vital to preventing mold growth, as well as getting wet surfaces dry. Mold begins to set in after two days, so there’s no time to wait.

With the kids out of the house, it’s the perfect time to get your home back in order. Give SERVPRO a call, and we’ll make your house look like summer never even happened!

Three Categories of Water Damage

8/27/2019 (Permalink)

When you were little, did you ever play in puddles of water around drains or ditches? While it may have been fun, water such as this can be contaminated with sewage, chemicals, and bacteria that can transmit dangerous diseases. For the same reason, caution must be used when handling water damage.

Category of Water Determines Restoration Process

Water that invades your home or business can be harmful. Did you know there are there categories of water? The type of water determines how the restoration process is preformed and what precautions need to be taken. Obviously, a sewer backup versus a leaky pipe would be handled very differently.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Trust the Professionals at SERVPRO of Franklin County

You can rest assured that our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, to weekly training in our training center located at our office in Union, MO, you can count on our stuff being equipped with the knowledge to restore your property.

Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes
  • Weekly training in our training center

If you have questions about recent water damage for your Franklin County, MO home or business, please give us a call (636) 583-5200. We are “Here to Help” 24/7, 7 days a week.

A Small Disaster

8/5/2019 (Permalink)

Water damage? No matter the size of your disaster, we are here to help.

A little water is no big deal - right?

Not exactly.

There’s no such thing as a small disaster—especially when the water you don’t see contains bacteria or can cause mold, rot, and other unseen damage.

Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your residential & commercial property.

SERVPRO of Franklin County knows how disruptive water damage can be for your business.

We are trained and equipped to manage the drying process from start to finish. By utilizing the proper equipment and moisture measuring devices, your home or business will be quickly and thoroughly dried to industry standards, which will help prevent secondary damages!

With rapid response time and a full line of water cleanup and restoration services, SERVPRO® of Franklin County can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your residential or commercial facility by attempting to clean the mess yourself, call your Franklin County, MO water damage cleanup and restoration professionals at SERVPRO®.  


8/5/2019 (Permalink)

Carbon Monoxide. Stay safe with these tips.

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide (or

CO) is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely.

According to the Center for Disease Control and Prevention, each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.

All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

  •  Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueling engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

Checking your property for damage

7/8/2019 (Permalink)

Storm damage? SERVPRO is "Here to Help"!

Storms can bring heavy rains, strong winds and destructive hail. Your home protects you from the elements, so be sure to check it for damage afterward. It’s a good idea to check your property even if you do not suspect damage. This can help prevent more problems later on and determine if you need to make an insurance claim.

Your roof can be very vulnerable, because so many things can damage it. High winds, downed tree branches or a hailstorm, look for these indicators of damage:

  • Holes in the roof
  • Split Seams
  • Missing Shingles
  • Leaks in roof or ceiling


Siding, stucco and brick are all durable but they can suffer storm damage. Check for:

  • Cracking, chipping or ding and dents on siding. Check in different lighting because you may see something you missed.
  • Holes in stucco
  • Damaged brick and tuck pointing.
  • Detached or damaged trim, gutters, etc.

General Tips

  • Severe storms often will knock down power lines. If this happens on your property, rope off 30 feet in each direction around the line and do not touch it. Call 911 and the power company immediately.
  • Be sure to do a full check of your property, including things such as your air-conditioning unit, fences, vent caps, etc. And don’t forget to check your vehicles if they were not garaged at the time of the storm.
  • Check your crawl space and basement. You need to be sure no water is getting in, and, if it is, make sure it is removed quickly via a sump pump or underground drainage system.
  • Take pictures of all damage from different angles. Finally, knowing the details of your homeowners coverage, your limits and your deductibles can help you during the insurance claims process. It’s a great idea to examine your policy and know what your homeowners insurance covers now, before the storm.


SERVPRO of Franklin County responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Franklin County, MO home or business back to pre-storm condition.

Need Storm or Flood Restoration Service? Call us today 636-583-5200

Mold Damage as a Realtor

7/7/2019 (Permalink)

Mold damage as a realtor
Realtors: Dealing with Mold
Mold Remediation Approved  
Mold Remediation for realtors - Call SERVPRO


As a realtor, you work hard at finding people a place they can call home. You also work hard at presenting less-than-desirable houses in a way that suddenly appears like home to someone else. In doing so, sometimes mold is one of the battles you pursue. At SERVPRO of Franklin County, we want to help you.

Be an Informed Resource

Molds are found in every environment, and mold spores reduce rapidly when moisture is present. An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value. If a property has experienced a water intrusion, SERVPRO of Franklin County can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.

Control Moisture - Reduce Mold

Prior to listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth. Should a damage event occur, timely response is the key to preventing further damage--act within the first 24 to 48 hours.

  • Correct any water leaks or standing water
  • Remove standing water under cooling coils or air handling units
  • Properly maintain humidifiers, if used
  • Replace wet or visibly moldy insulation materials
  • Steam cleaning and other methods involving moisture should not be used on any kind of duct work
  • Install a ventilation system

If you suspect a listing has mold damage, we can help you. Give us a call to hear more about our mold remediation services. 636-583-5200