Recent Posts

Why call SERVPRO?

7/23/2021 (Permalink)

We provide emergency cleaning and restoration services 24 hours a day, 7 days a week.

Calling in a water damage restoration service might not be on the fun side of the to-do list, but when it’s needed, it’s important to not wait. Water can get into just about any place, even a tiny little crack. It does not matter how the water gets in, or even the size, your response should be the same: Call a professional.

It's especially important if your home or business was flooded by a contaminated source, not to handle it yourself. Floods and sewage backflows can contain bacteria, viruses, and fungi that even momentary skin contact can leave you seriously ill. A IICRC trained water damage technician not only has the tools to eliminate moisture, but we have the personal protective equipment that keeps our technicians safe from harm.

SERVPRO of Franklin County technicians have a lot of technology to help make sure all the water is removed from your property. This includes powerful vacuums and pumps, air movers, dehumidifiers, heat injectors, moisture meters, and specially chemicals for treating microbial threats. We will make sure any mold that is present will be cleaned and removed properly. This keeps your home or business safe for everyone.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

We are water damage restoration specialists and are ready to restore your Franklin County, Missouri home or business back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Franklin County uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Water Damage or Flood Cleanup Services? Call Us Today – (636) 583-5200

Are You Prepared for Severe Storms?

7/15/2021 (Permalink)

Choose the company that has the resources and equipment to handle your water damage emergency. SERVPRO of Franklin County is "Here to Help."

Severe weather can happen anytime, anywhere. Severe weather can include hazardous conditions produced by thunderstorms, including damaging winds, tornadoes, large hail, flooding and flash flooding, and winter storms associated with freezing rain, sleet, snow and strong winds.

Knowing the different potential dangers and how to prepare can help keep your property and family safe.

Here are some common threats to your Franklin County, MO home or business:

Once you know your risk, it is important to develop an emergency plan.

What can you do when your Franklin County, MO home or business suffers water damage from a severe storm? Know who to call to quickly get help.

When you are dealing with storm, flood, and water damage, immediate action is crucial.  You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job.

SERVPRO of Franklin County responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your home or business back to pre-storm condition. SERVPRO of Franklin County can respond immediately to storm and flooding conditions.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility, IICRC industry certifications, and weekly training at our office, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Franklin County is locally owned and operated—so we live and work here too and are proud to be part of the Union community. We are also part of a national network of 1,650 with special Disaster Recovery Teams that can respond with additional resources during catastrophic storms and major events.

Have Storm or Flood Damage? Call Us 24/7: (636) 583-5200

Franklin County, MO Commercial Flood Damage

7/1/2021 (Permalink)

Whether you require cleanup after commercial water damage or simply need a carpet cleaning, call us 24/7, 7 days a week.

If you have recently become a victim of commercial water damage in Franklin County, MO, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration

Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Franklin County, MO

You can depend on SERVPRO to provide reasonable prices for commercial water damage and other services in the Franklin County, MO area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration.

Whether you require cleanup after commercial water damage or simply need a carpet cleaning, call us 24/7, 7 days a week at 636-583-5200.

Firework Celebration Safety

6/25/2021 (Permalink)

Stay safe during your Fourth of July celebration.

The fourth of July would not be complete without fireworks. However, the thrill of fireworks can also bring injuries.

According to you can firework injuries by following these safety tips:

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

We hope that you stay safe over the holiday! If disaster does strike, give SERVPRO of Franklin County a call. We are “Here to Help” 24/7: 636-583-5200.

Summer Cleaning Ideas

6/9/2021 (Permalink)

When you decide it is time to have some extra cleaning done, give the professionals a call.

Summer is here and that means long days and hot weather. While you may enjoy spending some time outdoors in the pool, some days might be too hot to enjoy outdoors. It can be a great time to get some indoor projects done as well. Since the kids are home from school, have them lend a hand to get the cleaning done even faster.

Here are 6 cleaning ideas you can accomplish this year:

Pantry & Refrigerator
Start by checking the dates on foods. If its expired, throw it away! With growing kids, there can also be a lot of half-eaten or open boxes that have spent some serious time on the shelves. Now is the time to purge and organize! If there are items that you never use, but is not expired, it might be a good idea to just get rid of it: find a local food pantry and donate!

Clean your upholstery
When was the last time you cleaned your sofa or recliner? With the family outside playing, it can be the perfect time to get your furniture cleaned.

Learn more about upholstery cleaning.

Clean the garage
If you parked in the garage over the winter, your garage is probably filthy from the road dirt and salt. If you do not park in the garage, is it because your garage is full of clutter? It might be an excellent time to give it some serious cleaning. Organize and get rid of things you do not use or that have broken. Consider using overhead storage or bins to help keep your garage organized.

Rearrange the kids rooms
Some children like to hide things, wrappers, broken toys, even food. You will likely be surprised at some of the things you will find hidden in the small corners of their bedrooms! These are also locations that dust, and allergens can build up as they are typically harder to clean places. Maybe it’s time to replace some old furniture in their rooms or a new color? It can be an exciting project for everyone.

Clean the carpets
It can be a great time to have the carpets cleaned. We recommend cleaning your carpets at least once a year.

Learn more about carpet cleaning.

Air ducts & HVAC Cleaning
With the summer heat, chances are your air conditioning system will be working hard. Be sure to get it cleaned out so it can work properly and efficiently and so it’s not spreading dust or bacteria into the air.

Learn more about duct cleaning.

SERVPRO of Franklin County
When you decide it is time to have some extra cleaning done, give the professionals a call. You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need cleaning services? (636) 583-5200

Hoarder Cleanup

6/9/2021 (Permalink)

If you encounter a hoarding situation, call SERVPRO of Franklin County today.

Hoarder Cleanup

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.”

Hoarded items are often things that other people would throw away or consider junk or garbage. Old newspapers, junk mail, packaging, and food containers are some examples, but there are many others. Most people suffering from hoarding disorder do not consider their habits to be an issue.

Hoarding can lead to homes to be filled to full capacity from years of accumulation, there may be pathways that are small and narrow with items packed to the ceiling. Bug, fleas, rats and other vermin can be present, which would also cause an exterminator to be called. Sometimes the hoarding may spread to the yard and storage facilities.

SERVPRO of Franklin County has encountered hoarding situations in several different ways.

Often, we are called for a fire or water loss and find the hoarding situation when they arrive on-site. Our technicians’ will communicate with the insurance company regarding their content’s coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO of Franklin County or relocated to a storage facility so work on the fire or water loss can begin.

Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Franklin County is here to help make it “Like it never even happened.” If you encounter a hoarding situation, call SERVPRO of Franklin County today.

Grill Fires Can Turn Dinner into Disaster

6/3/2021 (Permalink)

Our trained professionals are here to help you recover "Like it never even happened."

As the summer season approaches, local fire and disaster remediation company SERVPRO of Franklin County knows that the number of grill fires will increase, peaking in July. Charcoal and gas grills, barbeques are involved in an average of more than 5,000 structure fires each year and almost 5,000 additional outdoor fires. Beyond that, grilling accidents result in 19,700 trips to the hospital annually. Thermal burns account for 9,500 of those visits, and children under the age of five account for an average of 2,000, or 39 percent, of those burns. Families can take steps to protect their home from damage and their family from injuries and still enjoy home-grilled, summer meals.

Before you grill:

  • READY: Clean grill racks and grease trays. For gas grills, check the gas tank hose for leaks at the beginning of the season.
  • SET: Choose a safe, firm, level spot for the grill away from coolers, running children and pets, and mingling guests. Grill outside, never in a garage or under the awning on a deck, the eaves of your home, or low-hanging branches.
  • GO: Prepare the grill for cooking carefully. For charcoal grills, use a charcoal chimney with newspaper, a charcoal starter fluid, or an electric charcoal starter plugged into an outdoor-rated extension cord. For gas grills, open the lid before turning the grill on. If you smell gas after the grill is lit, do not try to move the grill. Get away from the grill and call the fire department.

While you grill:

  • SAFE ZONE: Keep children and pets at least three feet away from the hot grill, both while you are cooking and after you serve the food. Grill surfaces can remain hot for an hour or more.
  • SAFE TOOLS: Use long-handled grill utensils in good condition; avoid loose, flowing clothing; and wear flame-retardant mitts to adjust vents to help prevent burns.
  • SAFE COOKING: Keep the fire under control. Manage flareups by adjusting grill height, using grill controls, or spreading out the coal bed. Keep baking soda within reach to control grease fires. Watch for blowing embers and have a fire extinguisher, a garden hose, or a bucket of sand handy to extinguish spark triggered fires. Never attempt to move a hot grill.

Fire prevention is better than a cure. Fires and burn injuries caused by grills are not strictly a summer phenomenon. Nearly half of home grillers use their grill year-round, so it is important to keep these safety guidelines in mind all year long.

Home fires can be devastating, both financially and emotionally, because smoke and water damage often amplify the destruction to both the structure and its contents. Our trained professionals are here to help you recover "Like it never even happened."

SERVPRO specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers.

For more information visit our website or give us a call: 636-583-5200.


6/2/2021 (Permalink)

If your home or business suffers from a water damage event, give SERVPRO of Franklin County a call.

Did you know there is a science behind the process of drying?

The knowledge of psychrometrics is essential to restoring a water damaged structure. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Franklin County is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.

If your business suffers a water damage, SERVPRO of Franklin County will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is nature often takes too long, and more damage can occur. For this reason, SERVPRO of Franklin County has been trained to use top-of-the line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.


SERVPRO of Franklin County uses technology to help ensure your property is dried quickly and efficiently. DryBook is a proprietary tool that:

  • Manages industry drying requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to standard.
  • Reports to all stakeholders involved. 
  • Allows real-time updates through DryBook™ Mobile integration. This improves results and restores your property at a faster rate, getting you back in your home or business sooner.

SERVPRO also uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of Franklin County has the training and equipment to help make it “Like it never even happened.”

Have Questions? Call Us Today – (636) 583-5200

What to Do After the Storm

5/27/2021 (Permalink)

We have the storm damage restoration experience and specialized equipment to restore your Franklin County, MO home or business.

Storms can bring heavy rains, strong winds and destructive hail. Your home protects you from the elements, so be sure to check it for damage afterward. It is a good idea to check your property even if you do not suspect damage. This can help prevent more problems later and determine if you need to make an insurance claim.

Your roof can be very vulnerable, because so many things can damage it. When you experience high winds, downed tree branches or a hailstorm, after the storm ends, look for these indicators of damage:

  • Holes in the roof
  • Split Seams
  • Missing Shingles
  • Leaks in roof or ceiling


Siding, stucco, and brick are all durable, but they can suffer storm damage. Check for:

  • Cracking, chipping or ding and dents on siding. Check in different lighting because you may see something you missed.
  • Holes in stucco
  • Damaged brick and tuck pointing.
  • Detached or damaged trim, gutters, etc.

General Tips

  • Severe storms often will knock down power lines. If this happens on your property, rope off 30 feet in each direction around the line and do not touch it. Call 911 and the power company immediately.
  • Be sure to do a full check of your property, including things such as your air-conditioning unit, fences, vent caps, etc. And don’t forget to check your vehicles if they were not garaged at the time of the storm.
  • Check your crawl space and basement. You need to be sure no water is getting in, and, if it is, make sure it is removed quickly via a sump pump or underground drainage system.
  • Take pictures of all damage from different angles. Finally, knowing the details of your homeowner’s coverage, your limits and your deductibles can help you during the insurance claims process. It is a great idea to examine your policy and know what your homeowner’s insurance covers now, before the storm.


SERVPRO of Franklin County responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Franklin County, MO home or business back to pre-storm condition. We offer emergency board up and roof tarp services, and our goal is to be onsite within four hours. We are available 24/7, 7 days a week.

Give us a call: (636) 583-5200.

Spring Cleaning Tips to Avoid Allergies

5/19/2021 (Permalink)

Need a little extra help this spring? Give SERVPRO of Franklin County a call.

After a long winter, spring is finally here. If you’re anything like us, you have plenty of work to do around your house. 

Some of that work consists of making your home a safe environment against allergies.

Here are a few tips to help keep allergens out of your home this spring. 

  • Hepa-Vac Your Home

Spring is allergy season, which means it’s important to suck away all the dust and dander that has formed over the winter.  

A hepa-vac is your best bet to get rid of all the dust that has piled up.  

Why use a hepa-vac instead of a standard vacuum? 

Hepa-vacs are much more effective in keeping in what they pick up. Dirt goes in, and it doesn’t come out. 

Hepa-vacs will get rid of all the cobwebs and dust in crevices and other hard to reach places like ceiling fans. 

If you don’t have a hepa-vac, at the very least use a vacuum with attachments like dusting brushes or hoses that can clean more than just your floor. 

  • Purify the Air

It can be as simple as leaving your windows open for a few hours to release stagnant air that has filled your home throughout the winter, or you can use an air purifier to remove airborne particles.

This is also the time to swap out any dirty filters.

Also, if it’s been more than three years it may be beneficial to get an air duct cleaning.

  • Clean Your Carpets and Upholstery 

Again, a standard vacuum won’t cut it here.

To properly deep clean your carpets and upholstery, it’s important to use more thorough methods like hot water extraction. 

Carpets need to be maintained regularly. Waiting until carpets look dirty can end up with the carpet being too damaged to ever be fully restored. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. 

While upholstery can be cleaned effectively by hand or by washing machine, it will pale in comparison to a hot water extraction cleaning. 

The professionals at SERVPRO of Franklin County can be used to thoroughly clean your carpet and upholstery. 

  • Wash Your Pet’s Bed

An overlooked source for dust is pet bedding.

This can easily be cleaned, either in the washing machine on the highest setting, or by placing the bedding in the hot sun or the freezing cold at least once every two weeks. You may also want to consider switching your pet’s bedding to a wool material, as it is resistant to dust mites.