Recent Posts

Are you “Ready for whatever happens”?

9/12/2018 (Permalink)

Are you “Ready for whatever happens”?

September is National Preparedness Month. So it’s a great time to make sure you’re prepared in the event of a disaster.


SERVPRO ERP

There are many ways you can prepare, but did you know SERVPRO offers a completely FREE readiness plan?


By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.


To learn more you can visit: ready.SERVPRO.com

Just ask Bella or Mike to set up an appointment or call our office 636-583-5200


Ready.gov

This is a great website helping becoming prepared in the event of a disaster and includes plans family Emergency plans. Visit it here: Ready.gov


Make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.

Be “Ready for whatever happens”

9/11/2018 (Permalink)

Commercial Be “Ready for whatever happens” Plan for a disaster

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business, and family. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.” In the event of an emergency, the SERVPRO® Emergency READY Profile®  can help minimize business interruption by having an immediate plan of action  in place for your facility. The ERP is a comprehensive document containing  critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free  Ready Plan app to access this information at any time using your smartphone or tablet.The ERP establishes SERVPRO of Franklin County as your disaster mitigation and restoration provider, giving you access to 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood.The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.  The ERP is a no-cost assessment; all it requires is  a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Franklin County to establish your Emergency READY Profile® today.  636-583-5200
 

Are you prepared?

9/11/2018 (Permalink)

Are You Prepared? As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO® is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or  flood often depends on the emergency planning done today.  The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. 

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan

Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruptions?

Prepare Your Emergency Plan

Do you have an evacuation and shelter in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Secure Your Facility and Equipment Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity

Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software?

Promote Family and Individual Preparedness

Do you encourage employees to have a personal emergency supply kit and a family communication plan?


If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare your business.

Handle Your Franklin County, MO Commercial Water Damage with SERVPRO

9/11/2018 (Permalink)

Commercial Handle Your Franklin County, MO Commercial Water Damage with SERVPRO Commercial Water Damage Union, MO

If you have recently become a victim of commercial water damage in Franklin County, MO, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.


Preparing a Space for Water Damage Restoration
Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Franklin County, MO


You can depend on SERVPRO to provide reasonable prices for commercial water damage and other services in the Franklin County, MO area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration. Whether you require cleanup after Franklin County, MO commercial water damage or simply need a carpet cleaning, call us at 636-583-5200.

St. Clair MO, Water Loss - Nathan Chase

9/7/2018 (Permalink)

Why SERVPRO St. Clair MO, Water Loss - Nathan Chase Nathan Chase St. Clair MO Insurance Agent Water Damage

Nathan Chase is used to dealing with damage to his customer’s homes, but recently he had to experience it firsthand.

Chase, a State Farm agent in St. Clair came home from his vacation in Branson and found water leaking through his hallway ceiling.

“Upon further inspection, the ceiling was so wet/damaged that you could basically just poke your finger through it like it was a wet paper towel,” Chase said. “It was a sickening feeling to see.”

Although Chase has worked in the insurance industry for years, this was his first time going through a loss at his own home.

“Working in the insurance industry, I get to hear about stories like this quite often, but this was the first time I’d actually experienced it myself,” Chase said. “I immediately called Jerry Alvey, the owner of SERVPRO in Union, MO. He had his crew there in no time.”

SERVPRO found that Chase had a leaky pipe from his upstairs bathroom that had caused a crack in the ceiling. There was also a bit of mold inside the ceiling. Chase was impressed that the owner was helping in the cleanup.

“Jerry, the owner himself, was on a ladder cleaning and scrubbing/removing the mold,” he said. Chase also was pleased at how SERVPRO’s crew conducted itself.    

“His crew was so cautious during the work, taking every extra step to keep the surrounding area clean and protected while they worked, even wiping down baseboards/doorways/pictures after every session of work they completed over the last few days,” he said.

“His crew was respectful, always right on time, always over-prepared, and even assisted us in matching the paint color perfectly.”

The phrase “like it never even happened” is synonymous with SERVPRO, and Chase said SPFC lived up to that billing. 

“Without question, my hallway actually looks better than it did two weeks ago,” he said. “They are very true to their SERVPRO motto, ‘Like it never even happened.’ Please take it from me and call them first if you ever need help. They help with fire and water damage, cleanup and restoration, and are also amazing at cleaning carpets and furniture.”

Kicking Germs to the Curb

9/7/2018 (Permalink)

Cleaning Kicking Germs to the Curb Kicking Germs to the Curb

Back to school unfortunately also means back to spreading germs.  I love the recent local campaign by Jim Feighery State Farm Insurance and the Washington School District, “Kick Germs to the Curb” and the national “Germs are Scary” campaign. Both programs highlight how communicable diseases increase when our kids go back to school. 

We all know how quickly viruses spread when schools back in session.  This is true for numerous pesky afflictions from colds to norovirus to strep or even C-diff, and don’t forget lice and scabies too! The “Kick Germs to the Curb” and “Germs are Scary” programs and others like them stress the importance of germ control. The Washington School District’s campaign is collected hand sanitizers and antibacterial wipes to be used at the schools to curb the spread of germs. 

An important part of these programs include education on the proper ways to wash your hands, cover your sneeze or cough, and other prevention facts. Prevention education and the right products go a long way in the decreasing of the spread of germs.   

In our line of work, we get called in quite often to schools, nursing homes and businesses to clean up after outbreaks of influenza, scabies and even c-diff.  Prevention and education are key to stopping outbreaks, and it all starts at home.  Now is the time to get that important cleaning done after a long hot summer.

This summer, your home has been more open and susceptible to the outside air and all its allergens. Germs have been brought in from all that increased foot traffic that summer brings. Cleaning floors, carpets and air ducts is a good place to start to zap some of those germs. A thorough cleaning and sanitizing of the rest of the house is the next step.

Give us a call if you need help for any of these services. We currently have back to school specials going on right now.  Help do your part in “Kicking Germs to the Curb.”  


Please have a great school year and remember, we are here to help!  

Like summer never even happened!

9/7/2018 (Permalink)

Cleaning Like summer never even happened! Back to school cleaning

It’s back to school time, which means the kids are finally out of the house! With your nest empty, it’s a perfect time to have restoration services done on your home.

SERVPRO of Franklin County offers several services to get your home back into pre-summer conditions, before it was torn up by your children. Have your kids spent the summer tracking in dirt, mud and other unknown substances into the house?

Then it might be time to get your carpets cleaned. SERVPRO offers a three-room special for $125, and just $25 for each additional room.

If you are noticing the air quality of your home is less than stellar – whether the air circulated is full of dust, dander or other chemicals -- an air duct cleaning may be in order.  According to the National Air Duct Cleaners Association, it is recommended to have air ducts cleaned every three to five years.

Getting your air ducts cleaned will not only improve the quality of air in your home, but it can also help decrease the cost of energy bills. According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

SERVPRO’s pricing for home duct cleanings are $375 for 1-8 openings, and $475 for 9-17 openings.

Another service you might need is mold mitigation. If you have noticed mold in your home, it’s important to stop the spreading immediately.

Containing mold spores is vital to preventing mold growth, as well as getting wet surfaces dry. Mold begins to set in after two days, so there’s no time to wait.

With the kids out of the house, it’s the perfect time to get your home back in order. Give SERVPRO a call, and we’ll make your house look like summer never even happened!

Marilyn Lakaner - American Family Insurance

9/7/2018 (Permalink)

Agent Spotlight

Year Started: Dec 1993
Address: 650 Fisher Drive, Sullivan MO
Hours:  Monday – Friday 8:00 am to 5:00 pm Phone: 573-860-2052
Website:  marilynlakaner.com

  1. What types of insurance does your business specialize in? 
    We primarily insure auto, home, business and life.
  2. What made you decide to become an insurance agent, and how long have you been one?
    I started out in 1988 working as a secretary for another agent in Cuba, MO.  I was offered, seven years later, an opportunity to have my own agency here in Sullivan.
  3. What do you enjoy most about doing business in your community?
    I really enjoy clients coming by the office.  That’s one thing that I love about being in a small town.  We have monthly interactions with so many people.  We know when they get married, buy a home, have children and grandchildren.  I love seeing families grow and succeed.
  4. In what ways does your business support your community?
    I’m involved in the Sullivan Rotary club and currently serve as secretary.  I’m a member of the Sullivan Area Chamber of Commerce as well.
  5. Have you ever needed the services of SERVPRO? If so, what was your experience?
    I have never personally needed the services of SERVPRO, but my clients have. 
  6. Have your clients who’ve used SERVPRO been happy with our services? 
    SERVPRO does a great job in being proactive with my clients and getting the job done!
  7. What is your favorite part about your job?  My job is rewarding because I, and American Family, help our clients through some of the toughest experiences of their lives.  It’s what we do, it’s what we promise.
  8. Share some personal information! Do you have a spouse/ kids/ pets? 
    I’m married to John (for 34 years) and we have 3 grown children.  We also have an 8 year old golden-doodle named Niko.
  9. Outside of work, what is your hobby?  Believe it or not, I also own a fudge shop!
  10. Is there a motto you follow, or words you live by?
    Mom always told us to “always tell the truth and you’ll never have to remember what you said.”
  11. Would you like to add anything else?  I want to thank you for always offering us free continuing education classes close to home!  Living out in the country, we usually have to travel to attend classes, but you have made it more accessible to me and many other rural agencies to get the classes needed, closer to home.

Back to School Restoration

8/30/2018 (Permalink)

Cleaning Back to School Restoration Back to School Restoration

It’s back to school time, which means the kids are finally out of the house! With your nest empty, it’s a perfect time to have restoration services done on your home.

SERVPRO of Franklin County offers several services to get your home back into pre-summer conditions, before it was torn up by your children.

Have your kids spent the summer tracking in dirt, mud and other unknown substances into the house? Then it might be time to get your carpets cleaned. SERVPRO offers a three-room special for $125, and just $25 for each additional room.

If you are noticing the air quality of your home is less than stellar – whether the air circulated is full of dust, dander or other chemicals -- an air duct cleaning may be in order. 

According to the National Air Duct Cleaners Association, it is recommended to have air ducts cleaned every three to five years.

Getting your air ducts cleaned will not only improve the quality of air in your home, but it can also help decrease the cost of energy bills.

According to the U.S Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

SERVPRO’s pricing for home duct cleanings are $375 for 1-8 openings, and $475 for 9-17 openings.

Another service you might need is mold mitigation. If you have noticed mold in your home, it’s important to stop the spreading immediately.

Containing mold spores is vital to preventing mold growth, as well as getting wet surfaces dry. Mold begins to set in after two days, so there’s no time to wait.

With the kids out of the house, it’s the perfect time to get your home back in order.

Give SERVPRO a call, and we’ll make your house look like summer never even happened!

Back To School Cleaning

8/14/2018 (Permalink)

Cleaning Back To School Cleaning Back to school cleaning with SERVPRO

Now that the kids are heading back to school, it presents a great opportunity to get your house cleaned before the cold winter weather sets in. With the kids being home for the summer and coming in and out your house was exposed to dirt and pollen. Now that the kids are back to school, it’s a great time to clean up your home and get ready for fall.

Create a checklist

We tend to get lax on our chores while enjoying summer activities. It’s time to get the household chores in line by creating a list for your children to help get them involved. Start by having them clean their rooms at least once a week to prevent clutter from building up. Then give them a few chores throughout the rest of the house. You can motivate your kids by establishing an award system.

Declutter

Clutter can accumulate quickly and take up a lot of space. Objects you no longer need or use and eliminating it can help your reorganize in a better way.

Clean Your Carpet and Upholstery

Now that the summer activities are over, it’s a great time to get all of that grime, dirt and pollen that have settled throughout your home. Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. 
IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

Doormats

The best way to keep outside dirt out of your home is by establishing a “no shoes” rule in the house. Placing a doormat or shoe basket near the entrances of your home will encourage others to follow the no shoes rules.

Appliances

While we use our washing machines and dishwashers regularly, can you honestly say this is something you clean as needed? These items pick up residue and foul odors and should be cleaned out. It can also help them be more effective. Wipe down these machines and use white vinegar to help eliminate any odors. Be sure to check with your user’s manual to learn more about their regular maintenance.

If your busy schedule prevents you from doing thorough fall house cleaning, you should contact SERVPRO of Franklin County for your cleaning needs. We are always “Here to Help”!  

Give us a call today – (636) 583-5200