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Getting Started with the Emergency READY Program

5/23/2018 (Permalink)

Community Getting Started with the Emergency READY Program Emergency READY Program SERVPRO

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Getting Started with the Emergency READY Program

  • STEP 1: Visit Register for an account using your email address as your username and choose a password.
  • STEP 2: Choose your preferred SERVPRO Franchise Representative to contact in the event your home or business experiences water, fire, mold or other type of damage.
  • STEP 3: Begin creating ERPs for all of your properties.
  • STEP 4: Download the SERVPRO Ready Plan Application on your iPhone, tablet, Android or Blackberry device from the respective App Store.
  • STEP 5: Launch the Ready Plan App and sign in using the same username and password from STEP 1.

At this point, it may take a few minutes for the data to sync. All of your ERP information will appear on your tablet or mobile device. You can now access and manage ERP information from your computer, tablet or smartphone.

Ask your SERVPRO of Franklin County representative about our Emergency Ready Profiles!

Water Damage in Washington, MO

5/21/2018 (Permalink)

Nobody wants to come home and find their house soaked with water. But unfortunately for Derrick Sullivan, that’s exactly the situation he walked into.

Sullivan’s home in Washington, MO was one of many that experienced a water loss this year due to burst pipes. Sullivan came home around 6 p.m. one night, and found his living room, dining room and kitchen soaked.

“I was in a panic,” Sullivan said. “We had a lake in our house. I had my son with me that night. I put him upstairs, I shut off the water and tried to get everything together.”

Sullivan quickly called his insurance company, and SERVPRO of Franklin County was dispatched to the scene. Sullivan was one of many jobs SERVPRO of Franklin County received that day, but it was still able to respond quickly.

SERVPRO of Franklin County extracted the water and dried the structure, as multiple levels were affected. SERVPRO of Franklin County also removed the baseboards and the flooring underlayment. The house took about five days to get completely dried.

“I would have never thought that it would be done that quick,” Sullivan said.

After getting the house dried, SERVPRO of Franklin County began reconstruction. They also handled all the reconstruction except for flooring, including painting and installing new cabinets.

Sullivan was pleased with how quickly SERVPRO of Franklin County worked.

“I was very excited about the process,” he said. “It was very fast, that's the key. It was great working with you guys. I was a complete stranger and I had no problems trusting you guys.”

Sullivan said he would tell others to use SERVPRO if they had a water loss.

“I would definitely recommend you guys,” he said. “You guys were there on time, you worked fast. I couldn't have been happier.”

SERVPRO of Franklin County is located in Union, MO and serves the entire Franklin County, Missouri area. As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.

Have Water or Flood Damage?
Call Us Today – (636) 583-5200

April showers bring May flowers…….and allergies!

5/21/2018 (Permalink)

Cleaning April showers bring May  flowers…….and allergies! Spring Cleaning Franklin County, MO

A good way to lessen those horrible spring allergies is to do a little spring cleaning.  There is a lot of helpful cleaning that you can do on your own. A little extra vacuuming goes a long way.  Don’t forget to get into all those hard to reach nooks and crannies. Wipe down those window sills and baseboards and door trim. All of those places that love to collect dust and usually escape routine cleaning. Get those windows and window treatments clean, they love to gather dust. Finally, strip those beds and clean the sheets, comforters and give the mattress a good vacuuming.  All of these things that you can do yourself will greatly help you with your allergies. 

Now for the next step, you’re going to need to call in the professionals with the green trucks.  Air duct cleaning is going to substantially help your indoor air quality, removing dust, debris and mold. These are all things that trigger your allergies.  When we clean duct work we clean both sides of the system, which are the supplies and the cold air returns. In addition, we clean the furnace including the A coil and the squirrel cage.  The process is simple but takes some time.  We set up the vacuum unit outside and connect just above the furnace.  We run plastic “whips” with compressed air down each of the supply and cold air returns, pushing the debris to the vacuum hose and then out to the vacuum bag. At the end of the whips we use attachments based on what is required. These attachments can be brushes or other agitation tools that get all of the built up dust and debris loose so it can be vacuumed out.  Lastly, we HEPPA Vacuum the furnace, A coil and squirrel cage, removing the build up dust.  The result is a much cleaner system and much cleaner inside air.  You will automatically notice the difference in air quality and dust build up after we are complete.  Sometimes there’s an added bonus where we find your lost ring or that beloved child’s toy that mysteriously went missing. 

The next thing you will want to have done is cleaning of your carpets and upholstery. So much dirt, debris, pollen and mold can lie lurking in these textiles.   A good HEPA Vacuuming and a deep cleaning is the best way to combat those allergies.  Our most common method of carpet and upholstery cleaning is the Hot Water Extraction method.  First we HEPA Vacuum, than we address any spots, we than treat all of the surfaces with an emulsifier and lastly extract with hot water and a neutralizer. You won’t believe your eyes how good everything looks and, more importantly, your nose will thank you.  Good bye built up allergens!

If you haven’t cleaned your carpets or upholstery in a while, don’t worry.  The hot water extraction method works really well, or we have other deeper cleaning methods.  One way or another we can handle what you send our way. 

Still have some household odors?  Don’t worry, we have several different services that will work for you depending on the source of the odor.  For smoke odors, the Hydroxyl generator or Ozone works well. 

The Hydroxyl generator is a little more people friendly. It’s breathable, so people and pets can co-mingle while the Hydroxyl generator is in operation. The Hydroxyl generator works best for odors such as smoke, bio hazards, skunk, pet and VOCs.  In short, the Hydroxyl generator uses three bands of UV light to cleanse the air.  We have found them very effective. 

Ozone is not breathable and therefore much more limited.  It is very effective for the same types of odors, but just remember people or pets cannot be present.  In general the Ozone machine converts O2 to O3. O3 is well known for its disinfecting and deodorizing properties.

Lastly, we can thermal fog a room or area.  Both of these methods apply odor counteractive used to neutralize odors in the air. They do a great job for relatively minor to moderate odors and there are a number of counteractives we can use depending on the odor source. 

Performing any or all of these tips will go a long way in combating your seasonal allergies. And best of all, your friends in the green trucks have pricing specials available for you.  All you have to do is ask. 

Until later. Stay Green.


Why Commercial Carpet Cleaning Is Essential For Floors

5/15/2018 (Permalink)

Commercial Why Commercial Carpet Cleaning Is Essential For Floors Commercial Carpet Cleaning Washington, MO
Thorough commercial carpet cleaning is the single best way to preserve and extend the life of carpeting, but proper treatment requires careful planning and extensive training. It’s the kind of training that a professional would receive through an organization like the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and it is essential for a professional. SERVPRO of Franklin County is IICRC certified. 

But how much goes into proper commercial carpet cleaning? It starts with keeping soil and debris from entering the building to begin with. By placing entry mats in entrance and high traffic areas and maintaining the walking surfaces outside of the building, there will be less soil to deal with inside the building. Inside, frequent vacuuming is the first line of defense, and may be needed daily in areas that receive a lot of traffic. Vacuuming ensures deposited soil does not penetrate the deeply into the fibers and cause damage.

Spot and stain control is essential, even if the flooring is colored in a way to make stain detection difficult. Stains will degrade the integrity of the flooring and alter its texture, so professionals will have to respond quickly to any problem areas. Formulated detergents and targeted agitation will normally do the trick. Finally, deep treatment, usually through hot water extraction or encapsulation methods, will need to be done several times a year to remove soils that have become embedded in the carpeting’s fibers.

We know as a business owner, you don’t have time to worry about the common wear and tear that gradually soils your business. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Franklin County for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Today – (636) 583-5200


Why A Professional Should Clean Fire Damage

5/15/2018 (Permalink)

Fire Damage Why A Professional Should Clean Fire Damage Fire Damage Franklin County, MO
When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building will never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately.

While fire is always the immediate danger, once it is gone, what it leaves behind will continue to affect the house. Ash and smoke, if left unhindered, will cause extensive corrosion, etching and discoloration, not to mention lingering powerful odors. Professionals that clean fire and smoke damage can stop this before it becomes a major problem, assuming they are contacted soon enough.
Professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days’ pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.
If a professional isn’t hired to clean smoke and fire damage, the costs for restoration will skyrocket after a few weeks. Metals may need to be replaced, carpet will permanently discolor and glass may be severely etched, which will necessitate replacement. It will also become apparent that the odors caused by the disaster may still be present and intense enough to be distracting. Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.
This entire process is very detailed, and hiring a professional that can be trusted to do the job right is imperative.

SERVPRO of Franklin County Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

1.        Emergency Contact

2.        Inspection and Fire Damage Assessment

3.        Immediate Board-Up and Roof Tarp Service (if needed)

4.        Water Removal and Drying (if water damage is present)

5.        Removal of Smoke and Soot from All Surfaces

6.        Cleaning and Repair

7.        Restoration

SERVPRO of Franklin County has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your Union home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (636) 583-5200

April showers bring you May flowers

4/30/2018 (Permalink)

General April showers bring you May flowers Be prepared. You never know when disaster may strike. We offer Fire and Water Damage Restoration 24/7

Hopefully the April showers brought your May flowers!

May is a very busy month as school is coming to an end and summer is just around the corner. The same is true for preparedness planning in May.

The following preparedness events take place this month and offer a great chance to educate yourself:

  • Wildfire Community Preparedness Day (May 5, 2018)
  • National Hurricane Preparedness Week (May 6-12, 2018)
  • National Dam Safety Awareness Day (May 31, 2018)
  • National Building Safety Month

May also brings two weeks to show appreciation for first responders:

  • National Police Week  (May 13-19, 2018
  • National Emergency Medical Services (EMS) Week  (May 20-26, 2018)

Be sure to visit for more information and resources.

We at SERVPRO of Franklin County want you to be as prepared as possible since you never know when disaster may strike.

In the event of a fire or water emergency in your home, business, or property, make SERVPRO® your first call to make it “Like it never even happened.”

Have Questions? Call Us Today – (636) 583-5200

Improve Your Air Quality

4/30/2018 (Permalink)

Cleaning Improve Your Air Quality Improve your air quality; Air Duct Cleaning; Franklin County, MO

Duct Cleaning Can Help!

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that!

Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout  your building or home.

A routine part of SERVPRO of Franklin County's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary.  SERVPRO of Franklin County will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

In these cases, SERVPRO of Franklin County can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Franklin County uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. n Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. n As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning or to schedule an appointment, contact SERVPRO of Franklin County today. (636) 583-5200

May is National Building Safety Month

4/30/2018 (Permalink)

Community May is National Building Safety Month Building Safety Month

Building Safety Month— in its 38th year—is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create safe, resilient, affordable, and energy efficient homes and buildings,” according to the ICC website.

The theme for 2018 is Building Codes Save Lives with a focus on safer communities over the five weeks in May.

One of the topics highlighted during the third week of the month is Protecting Communities from Disasters.

The general public may not be aware how codes and code officials “improve and protect the places where we live, learn, work, worship, and play,” and this month can certainly improve that awareness and educate communities on this topic!


Disaster Safety & Mitigation

  • If you live in a high wind or hurricane-prone area and do not have tested and code-approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16" minimum thickness plywood and fastening it into place. Visit for detailed instructions on how to use plywood for emergency board-up.
  • Consider building or retrofitting to create a tornado-safe room in your home. Follow ICC/ NSSA 500 Standard for detailed construction information and to ensure you achieve the highest level of protection for your family.
  • In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse (dead twigs, branches, etc.) fuels within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC’s International Wildland-Urban Interface Code® for detailed requirements.
  • Flooded roads could have significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast flowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle.
  • Source:

What is "Dry Ice Blasting"?

4/10/2018 (Permalink)

Fire Damage What is "Dry Ice Blasting"? Dry Ice Blasting Fire Restoration - Union, MO

What Is Dry Ice Blasting?

Dry ice blasting is a revolutionary blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material. The process is very environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial production equipment.

Dry Ice Blasting has become the preferred method to remove smoke soot, vaporized synthetic resins and char. Advanced Indoor Air Quality Care uses C02 dry ice blasting can reduce or eliminate the musty burnt smell that results from fire, smoke and water damage.

Dry Ice Blasting Is A Three-Step Process

Kinetic: When dry ice pellets are accelerated in a jet of compressed air and strike a surface at the speed of sound, they crack and loosen the coating of the surface being treated.

Thermal: The low temperature of dry ice pellets (-79oC/-110oF) makes the coating brittle, cracks it and loosens it. This allows dry ice to permeate the coating.

Sublimation: Dry ice penetrates the coating and immediately sublimes (passes directly from solid to vapor state). This results in a 700-fold increase in volume, an explosive effect that lifts the coating off the surface.

The Benefits Of Dry Ice Blasting

A Dry Cleaning Process: Dry ice blasting is a completely dry process because dry ice pellets consist of CO2 and vaporize immediately on contact with the surface to be cleaned.

No Waste Disposal: The system produces no waste products. Only the coating that has been removed remains to be disposed of, and this can usually be swept or vacuumed from the floor.

Environmentally Friendly: Dry ice blasting is completely non-toxic and no hazardous chemicals are used. Costs connected with the disposal of blasting materials and solvents are saved.

No Abrasion: Dry ice blasting is non-abrasive and therefore surfaces are treated very gently. Wear and tear resulting from the use of steel brushes, scrapers and other blasting materials is avoided.

Improved Production Quality: Dry ice blasting often allows for your production equipment to be cleaned while in operation without a need for dismantling or costly downtime.

Call SERVPRO of Franklin County for Dry Ice Blasting.

SERVPRO of Franklin County is locally owned and operated and we are proud to be part of this community. Fire damage can be devastating. You need a caring expert to guide you through this crisis. We’ll treat your property with great care.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (636) 583-5200

Does your Union, MO home have water damage?

4/10/2018 (Permalink)

Water Damage Does your Union, MO home have water damage? Water Damage, Flood Damage, Sewage Backups - Union, MO - Water Restoration - Commercial and Residential

Whether a storm passes or the upstairs toilet overflows, your home may suffer water damage that is difficult to repair. There are many things you can do to begin repairing any destruction, but a professional will likely be needed to get rid of any serious health or structural threats.

Floods can carry pathogens and water damage left alone long enough may become a breeding ground for mold. 

Sewage backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

The main reason why a building is sensitive to water damage is because moisture can be difficult to detect. Standing liquids can encourage microbial growth within 24 hours and can saturate all kinds of textiles and seep through drywall.

Moisture may collect behind the walls, where mold and bacteria may multiply out of sight. Reacting quickly enough, clothes and furniture may be saved. However, there can be electrical and other hazards when entering a building that has recently been flooded. 

SERVPRO of Franklin County can quickly identify what items in the home are compromised by water damage.

Normally, anything that is porous may need to be discarded if it has come in contact with contaminated fluids. (For example, black water losses like sewage backups or flood damage.) These porous items, like mattresses, box springs, pillows and particle board, trap more moisture than other materials and foster the growth of microbes. 

Our technicians can locate hidden pockets of moisture using specialized equipment. There are some materials that may not feel wet on the outside.   

When these moisture pockets are found, our technicians will expose them to air by removing any drywall or other materials in the way. Our technicians will monitor and document the drying process to ensure your property is back to normal.

Read more about the typical restoration process.

Our highly trained technicians are ready to respond immediately to flood or water damage at your Union, MO or Franklin County, MO property.  We also offer Commercial Services to our local businesses. 

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Do You Have Water or Flood Damage? Give us a call for a free estimate (636) 583-5200