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6 Steps To Follow After Fire Damage

2/16/2018 (Permalink)

Fire Damage 6 Steps To Follow After Fire Damage Fire Damage Repair and Restoration Steps for Union, MO Washington, MO Sullivan, MO Pacific, MO Franklin County, MO

Safety is a primary concern when dealing with fire damage. Returning to normal may seem impossible, but thankfully it isn’t. After calling the fire department, home and business owners should be aware that the building may be dangerous. Entering the building should be avoided since the environment could be toxic. No one should enter the house or office until the emergency responders approve that it is safe. Roofs and floors could be unsafe and could possibly cave in without notice. Smoke, soot and water are problems that need to be dealt with as soon as possible. Home and business owners should take the following steps following a fire:

  • Contact local disaster relief. In some cases, relatives will open their home for their families or friends in an emergency. If that is not an option, local services can help families find shelter, food and medication
  • Contact the insurance company. The insurance company can help home and business owners understand what they must do in order to file a claim and receive compensation.
  • Utilities should not be turned on if the emergency responders have shut them off.  They could be extremely hazardous and should only be used if a professional says it is safe.
  • Call the landlord or mortgage company and inform them about the situation
  • Call the police and inform them that the office or home will be vacant until the building is restored.
  • Receipts should be saved to provide information to the insurance company and to claim losses on income tax forms.

After the fire trucks are gone, your home or business likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts.

SERVPRO of Franklin County has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet


You can be ruined, or you can be READY, with the Help of Technology

2/9/2018 (Permalink)

General You can be ruined, or you can be READY, with the Help of Technology SERVPRO® will be there to help make it “Like it never even happened.”

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free way to store different types of files, from a Word document to images of important documents. suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.
Mark Yourself Safe The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where
communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency READY Profile®

SERVPRO® is proud to offer Emergency READY Profiles® (ERP) for free at to help prepare you, your property, or your business for an emergency. By developing a SERVPRO® Emergency READY Profile® for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.

Get in touch with SERVPRO of Franklin County today for more information on developing an ERP for your property or business, and SERVPRO® will be there to help make it “Like it never even happened.”

Handle Your Franklin County, MO Commercial Water Damage With SERVPRO

2/1/2018 (Permalink)

Commercial Handle Your Franklin County, MO Commercial Water Damage With SERVPRO Franklin County, MO Commercial Water Damage

If you have recently become a victim of commercial water damage in Franklin County, MO, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration
Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.
Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.
Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.
Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Franklin County, MO
You can depend on SERVPRO to provide reasonable prices for commercial water damage and other services in the Franklin County, MO area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration.

Whether you require cleanup after Franklin County, MO commercial water damage or simply need a carpet cleaning, call us at 636-583-5200

Mold In Your Franklin County, MO Home or Business

2/1/2018 (Permalink)

Mold Remediation Mold In Your Franklin County, MO Home or Business Franklin County, MO Mold Damage Remediation

A green fuzzy film on the wall or a stale musty smell. These are all signs that your house or business probably has mold.

When someone suspects mold we suggest a visual inspection first. In addition we will use our moisture meters to search for a moisture source. Often we are successful with this method in identifying the existence of mold and the proper remediation plan. If a visual inspection is not successful or the situation requires additional confirmation we can test for mold. The most common method of testing is air sampling. A canister traps air and than is tested by the lab. This will determine the existence of mold, the amount of mold, and the type of mold. In addition swab or tape lift samples can
be taken which are helpful In identifying mold in a more focused or central area. The down side to testing is it can be expensive. Outside testing firms charge at a minimum between $800-$1500. We charge considerably less
but it still can be costly.

Once mold has been identified either visually or by test, a mitigation protocol is developed. The protocol outlines the remediation work to be done and the areas that are affected. The protocol is usually followed to the letter. The first protocol requirement is always to set up containment. Heavy 6 mil
plastic is used to contain the affected area and protect the unaffected area. Next we place the affected area under negative pressure with air scrubbers. This creates a sort of vacuum keeping stray mold spores from affecting other areas. Later those same air scrubbers are used to scrub the air. Since most porous items cannot be effectively cleaned, they are removed and properly disposed of. An example of porous household items would be carpet, pad, drywall, insulation , upholstered items, mattress, stuffed animals, etc. Porous items can only be cleaned on the surface and mold roots can
burrow deeper making it impossible to completely remove all of the mold.
After all of the porous items are removed we can focus on the cleanable non porous items. Some examples of non porous household items are subfloor, hard flooring, floor joists, wall studs, concrete walls and floors, wood
furniture, etc. Under negative pressure all of these items are HEPPA vacuumed than cleaned with a EPA approved disinfectant. A lot of time the affected areas will need to be agitated using brushes, sanders, or even multimedia machines such as ice or soda blasting. This ensures that the mold and its root are removed. The process is HEPPA Vacuum, clean and repeat. Usually this process repeats at least three times. Remember this is all performed in contained areas, under negative pressure by highly trained crew members wearing personal protection equipment such as protective suits, eye protection and respirators.
Once the structure and any non porous items are properly cleaned usually the hvac system and air ducts are cleaned. This prevents contaminants from being recirculated throughout the newly remediated building. Lastly
as a preventative option, the structure can be sealed with a EPA approved sealer/mold inhibitor. The sealer serves as a final protection against the reoccurrence of mold.

Next to the question “Do I have mold?”, the most popular question is “How much is it going to cost to remove the mold?” The answer is not so simple.
Because every situation is unique there is no square foot price for estimating. Every job has to be inspected and uniquely estimated. On every job we must determine how much labor, how much equipment, how much chemical
and if any specialized equipment or final testing would be required. Based on these factors we put together a time and material estimate and present it to the customer making sure they have a full understanding of what to expect.
Hopefully this short article spreads some light on the mysteries of mold and mold remediation.

If you or your client suspects mold, don’t let it continue to grow. Give us a call we would be happy to inspect, test and provide a estimate if necessary.

Why You Should Hire Professionals for Fire Damage Restoration in Union, MO

2/1/2018 (Permalink)

Fire Damage Why You Should Hire Professionals for Fire Damage Restoration in Union, MO Fire Damage Union, MO

It takes much experience and personnel to manage a fire damage restoration in Union, MO.

Your home can have water damage from the fire extinguishing that can eventually lead to a mold infestation. Also, smoke and soot damage needs to be removed and cleaned thoroughly. Fire damage restoration operations can be complicated and it is best to not attempt on your own. Soot and smoke and ash pose a new danger to your fire damaged home in Franklin County, MO. They can corrode and coat appliances and other household items, leave a discoloration on fabrics and other materials, as well as linger powerful odors.

Consider only damage restoration companies in Franklin County, MO that are certified and trained according to the standards of IICRC fire restoration techniques. 

SERVPRO of Franklin County is trained in IICRC standards. Our response is immediate and within 4 hours an on-site inspection will be done to judge the fire damage and proper course of action for remediation.

Next SERVPRO will identify all affected materials and the sources of odors. Next, they contain all the smoke and soot residue. HVAC systems will be cleaned and deodorized. Ozone machines, air scrubbers, and various fogging systems are utilized.

Special sponges wipe up and clean the soot residue on hard surfaces. Whatever can be salvaged will be saved. Restoration is preferable to replacement.

The skilled technicians from SERVPRO will remove all damaged debris and items. They restore your home to a pre-fire condition. "Like it never even happened."

When you need a fire damage restoration company in Union, MO or the surrounding Franklin County, MO area, Call SERVPRO of Franklin County today – 636-583-5200.

Should You Hire A Professional Carpet Cleaner?

2/1/2018 (Permalink)

Commercial Should You Hire A Professional Carpet Cleaner? Commercial Carpet Cleaning

Should you hire a carpet cleaning for your Franklin County, MO commercial building?

Carpet cleaning is important to maintaining the overall comfort and monetary value of a property. Any type of flooring is an investment for the business owner. Keeping the investment in the best shape takes a professional  and should be the first choice when dealing with any kind of carpet damage.

The only reason someone would attempt treatment on their own is to save money, and this usually leads to bad results. It will, for example, cost much more to replace carpeting that has been damaged beyond repair, and this is possible if soils are allowed to remain for too long, or if they aren’t adequately removed during the cleaning process. 

If someone attempts treatment without suspending the soil, the results will only be superficial, and may make the situation worse in the days to come. This is just one example.

Do-it-yourselfers often have trouble applying the right amount of water to the affected area, which can lead to leftover detergent residue, or excess moisture below the surface, providing the perfect breeding ground for mold. Business owners attempting treatment on their own frequently cause color or odor damage during treatment as well, usually as a result of using an unsafe detergent. 

There are health concerns that can arise from any unsanitary environment as well, and it can be surprising to learn what survives in and under the flooring. Allergens that are left behind can lead to serious health problems for family members and even household pets. Proper techniques can reduce or eliminate allergens in the environment, improving the health of the occupants.

A carpet cleaning technician should always be trained and educated in proper techniques. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the accepted industry leader in floor maintenance and restoration. The non-profit organization ensures technicians remain competitive and that consumers receive better service. 

While regular maintenance is beneficial to the healthfulness and attractiveness of a home or office, a certified technician is necessary to take care of the really deep jobs regular vacuuming misses. 

Consumers often find it difficult to choose a professional company for those important household chores. The benefits of carpet cleaning are numerous, but knowing who can be trusted is not always easy. The IICRC provides continuing education and demands higher standards for its technicians.

Our staff at SERVPRO of Franklin County is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best. We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. 

Have Questions? Call Today –(636) 583-5200

Protect Your Home From Water Damage

2/1/2018 (Permalink)

Water Damage Protect Your Home From Water Damage Water Damage Franklin County, MO

Water damage is one of the most common and costly disasters affecting residences, accounting for billions of dollars in losses annually. Individuals protect themselves from repairs by having insurance. However, do you have the right type of insurance to protect your property?

Generally speaking, standard homeowners and renters insurance cover water that comes from the top down. For example, burst pipes, wind driven rain and damage from ice dams. Some polices cover sewer and drain back up, but many do not. You can sometimes add this coverage to your insurance plan for an additional fee.

Water intrusion from a river or creek is covered by flood insurance. Flood insurance can be purchased from the federal governments National Flood Insurance Program and from some private insurers. The average flood insurance policy costs $540 a year.

Maintaining a home is one of the best ways to prevent damage.

Inside Your Home

  • Inspect hoses and faucets. Check hoses leading to water heaters, dishwashers, washing machines and refrigerator ice makers annually. Replace those with cracks or leaks, and replace them all every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight.
  • Shut off the water supply to the washing machine while away on vacation, and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut off valve in your home. A damaged hose or a burst pipe can send water racing into your home. By knowing where this valve is located and how to shut off the main water supply, you can save yourself time and money.
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check pipes. Look closely for cracks and leaks and have the pipes repaired immediately.

Outside Your Home

  • Caulk and seal windows. Preventive maintenance will guard against water seepage.
  • Inspect your roof. Look for missing, damaged, and aging shingles. 
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems. Be sure sprinklers and irrigation systems are not damaging the walls and foundations of the house; turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards. Gutter guards are the device used to protect the clogging of the roof gutter so that the water from the roof may flow easily and accumulation of water does not take place on the roof but away from the house.

If you do have a water loss, we are water damage restoration specialists and are ready to restore your Franklin County, MO home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Franklin County uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Have Water or Flood Damage?
Call Us 24/7 – (636) 583-5200


1/29/2018 (Permalink)

General FASTER TO ANY SIZE DISASTER SERVPRO is faster to any size disaster

The teams at SERVPRO® are ready for any disaster, big or small.

And they understand what may be small in the grand scheme of things may be huge to you, and they’re ready to help you put your life, business, or property back together “Like it never even happened.”

What can you do to be READY? Be prepared at your home or business with an Emergency Kit. suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit:

  • 3-day supply of nonperishable foods Water (one+ gallon per person per day)
  • First-aid kit
  • Prescription medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change of clothes
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, IDs, and bank records in a plastic container

You can also keep a condensed  emergency kit in your vehicle as well.

For a more extensive list, check out

Whatever the disaster, SERVPRO® of Franklin County is there when you need help, 24/7/365.  

In a disaster, SERVPRO® is “Ready for whatever happens.”

1/24/2018 (Permalink)

Storm Damage In a disaster, SERVPRO® is “Ready for whatever happens.” SERVPRO® is “Ready for whatever happens.”

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team® is poised and “Ready for whatever happens.”

With a network of more than 1,700 Franchises, the SERVPRO® System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO’s Disaster Recovery Team® is trained and equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team® assists your local SERVPRO® Franchise Professionals.

SERVPRO’s Disaster Recovery Team® has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective, to help you make it “Like it never even happened.”

2017 Hurricane Harvey: Category 4 Hurricane Harvey hit Texas on August 26 with winds of 130 mph.The hurricane made a second landfall just hours later and lingered over Southeast Texas for about two days, dropping more than 40 inches of rain. On August 29, Harvey made a third landfall in Louisiana. Following the storm, an estimated 550 storm crews were deployed, representing more than 240 SERVPRO® Franchises. Those numbers, in addition to area Franchises, placed more than 1,000 crews in storm-affected areas. Crews traveled from as far away as California, Washington, Wisconsin, and New York. 2016

Houston, TX, Flooding: In April, a nearly stationary mesoscale convective system developed over Houston, resulting in widespread rainfall rates of 2-4 inches per hour. This was a historic flooding event for Harris County, which saw a total of nearly 18 inches of accumulated rainfall. The Storm Team dispatched 81 crews to over 360 jobs, mitigating over $3 million in damages.  2015 Siberian Express: Record sub-zero temperatures caused major problems for a large portion of the country stretching from Florida to Maine. The Midwest also experienced record-breaking low temperatures, resulting in frozen pipes and ice dams causing major problems for residents. The Storm Team dispatched a total of 257 crews from 108 Franchises to assist local SERVPRO® Franchises, completing nearly 2,000 jobs.

2014 Mid-Atlantic Flooding: Rainfall rates up to 2 inches per hour caused major flash flooding stretching from Northeast Ohio all the way up to Portland, Maine. Eastern Michigan and Baltimore, Maryland, were also impacted, creating over 1,381 jobs for the Storm Team to produce. A total of 82 SERVPRO® Franchises and 173 crews mitigated over $4.3 million in damages while assisting the local Franchises.   

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as Central Florida, affecting all or part of 39 states and 70 percent of the SERVPRO® Franchise System.

New Year, New Disaster

1/22/2018 (Permalink)

General New Year,  New Disaster Vos family pipe water loss

The new year did not get off to a great start for the Vos family. Just like many in Missouri, the family experienced a pipe breaking in their house in early January.

Their kitchen and basement had water damage, with the basement getting an inch and a half of water. The water also got up about six inches on the walls.

“No one ever wants that,” said Joyce Vos. “The temperature had been so frigid that it wasn’t a huge shock. But it’s still not something you want to have happen.” This was the first time the Vos family had experienced a pipe freezing before. Having moved from California, the temperatures don’t get cold enough there to freeze.

“We’ve never had to deal with anything like this before,” she said. “It never gets cold enough in California to get frozen pipes or anything like that.” 

Joyce and her husband Rodney were thrilled at how quick SERVPRO was able to get to their house and begin drying.

“They took charge,” Joyce said. “They were courteous and professional. I really felt comfortable that they would get the job taken care of.”

The job took a lot of equipment to get the house dried. The house required 31 air movers and three dehumidifiers to get both the kitchen and basement dried.

SERVPRO came over the weekend to monitor the job and pick up equipment to move them to other jobs.

“Nate was just awesome,” Joyce said. “It’s amazing how he was here with his crew for the entire day. We weren’t the only ones going through this that week. He said he would be back every day, and I didn’t believe him because I knew how busy you guys were, but he was back every single day.”

Joyce said she has recommended other people to use SERVPRO already, and would tell anyone who has a disaster give SERVPRO a call.

“The service and professionalism is great, and they are so fast getting out to the job,” she said. “The team worked fast together and everything went really well.”